We read every message. We reply to the ones that need a reply.
What to include
- For corrections: the food, the fryer, the settings you used, and what actually happened.
- For feature requests: one specific thing, in one sentence if you can.
- For press or partnerships: who you are and what you have in mind.
Response time
Most emails get a reply within a few days. Corrections to cooking data get checked against our test notes and either merged into the next update or replied to with the reasoning if we disagree.